Frequently Asked Questions

As stated in our name, we allow our clients to design their own healthcare program based on their goals and needs. Following initial evaluations from our expert team, we work directly with the client and the associated parties to design a healthcare program that best addresses both the short and long term goals of the client.

Any client that receives two or more services will be assigned an internal case manager. Clients who receive a single service have the choice of utilizing our case management services but it is not required.

Yes. From initial contact with our Operations Manager to initiation of in home services, there is a potential wait of 4-6 weeks. This is to enable us to design a healthcare program that best fits your needs. Therefore, please connect with us as early as possible.

We have a variety of connections within the Atlanta Metro Area providing housing options of various prices and levels of accessibility to clients that are not located in the Atlanta Area. If you choose to utilize any of the housing options available to DHP clients, housing will be included in your DHP Letter of Engagement.

Therapy is staffed based on the frequency of a client’s needs and the location of the client. The team will consist of 1-3 therapists per discipline. This model facilitates an exchange of ideas and different treatment perspectives.

Upon the conclusion of initial evaluations, our therapy team will determine an anticipated discharge date based on your functional goals. If you or your loved one wishes to continue services after the projected discharge date, we offer maintenance level programs that can be discussed at that time.

For the convenience of our clients, we utilize Google calendar to communicate with all involved parties. Through the client Google calendar, our team is able to ensure seamless communication with the client and all involved parties. With the use of the Google calendar app, you will be able to access daily, weekly, and monthly appointments as they change in real time. Google calendar also allows the client or caregiver to organize personal appointments. Our team works very hard to schedule therapy in a time convenient for you. Working around the client schedule, our team can schedule therapy in the morning, late afternoon, evening, and on both weekdays and weekends.

Service costs vary based on the location of the client, projected length of service time, and complexity of care. We work very hard to tailor each contract to meet the financial budget set in place by the client or those caring for the client.

At Designer Health Partners, we believe in providing personalized care to our clients. Therefore, we do not accept any private or commercial insurance options, Medicare, or medicaid.

By opting for private pay, our team provides a more custom experience that improves client outcomes.

Yes, upon request, all submitted daily and progress notes can be accessed on our EMR client portal. Please note for this option, only clients or identified caregivers can access the client portal. Alternatively, all submitted documentation can be sent via email to any requested parties by your DHP Case Manager at the end of each month to stay up to date on all the client care.

DHP has a wide variety of portable neurorehabilitation equipment. In the event a DME recommendation is made by one of our therapists, the DHP Case Manager will assist in coordinating the purchase of the recommended DME.